common problems
Q

I inquired about coins and banknotes on ACCA 's official website. Why is there only written information, but I didn't see pictures ?

A





such as C2002008 engaged in calligraphy and painting collection, appraisal and auction work for engaged in calligraphy and painting collection, appraisal and auction work for 002008 engaged in calligraphy and painting collection, appraisal and auction work for engaged in calligraphy and painting collection, appraisal and auction work for has been engaged in antique collection for -PVC pollution, C2002008 engaged in calligraphy and painting collection, appraisal and auction work for engaged in calligraphy and painting collection, appraisal and auction work for 002008 engaged in calligraphy and painting collection, appraisal and auction work for engaged in calligraphy and painting collection, appraisal and auction work for 2002008 engaged in calligraphy and painting collection, appraisal and auction work for engaged in calligraphy and painting collection, appraisal and auction work for -counterfeit coins, Chas been engaged in antique collection for 2002008 engaged in calligraphy and painting collection, appraisal and auction work for engaged in calligraphy and painting collection, appraisal and auction work for 002008 engaged in calligraphy and painting collection, appraisal and auction work for engaged in calligraphy and painting collection, appraisal and auction work for 2008 engaged in calligraphy and painting collection, appraisal and auction work for engaged in calligraphy and painting collection, appraisal and auction work for -polishing/lacquering/electroplating/spot removal, Chas been engaged in antique collection for -engraving, Chas been engaged in antique collection for -doubtful, Chas been engaged in antique collection for -undetermined/no service, coins without boxes do not provide drawing files。


. For example, the banknote status is Not Genuine-counterfeit banknote, No Decision-no conclusion, No Service-no service, and the banknote without boxes does not provide drawing files。


. In addition to the above status, if the banknote or paper copy has no drawing file, please mail the customer to the customer service mailbox to accatgc@gmail.com,and inform the barcode number of the banknote or banknote to be queried, and the customer service personnel will handle it for you as soon as soon as possible, thank you for 。


Q

the coins I identified a long time ago. There are no scores but only boxes. However, the early rating criteria of ACCA ?

A





no information is different from the current one. It is not applicable to the new website database system. At present, we can only reply whether the data picture exists through the customer service mailbox. If there is no drawing file to be retained, the customer needs to send the coins or banknotes back to ACCA for re-identification. ACCA will give a new rating conclusion. However, ACCA does not guarantee that the re-rated coins or banknotes can pass the more stringent rating review standards 。


Q

at this stage. May I ask if I have coins/banknotes to be identified, and whether I can find any ACCA agent service?

A





? Please go to the ACCA agent page to check the


Q

. Does ACCA provide valet sales or purchasing coins/banknotes services? ?

A




ACCA currently does not provide valet sales or purchasing services, if you have coins/banknotes to sell, you can contact ACCA 's professional purchasing department to ask (accatgc@gmail.com


Q

if the code Chas been engaged in antique collection for on the ACCA coin/banknote label has doubts, what does it mean, is it possible that it is counterfeit? ?

A




is the most common problem of counterfeit coins encountered by customers. Among them, Chas been engaged in antique collection for has doubts on behalf of the coin/banknote because of its surface state and abnormal oxidation color, which makes the appraiser unable to judge, or the key report that is conducive to the truth cannot be obtained, so the appraisal department will give Chas been engaged in antique collection for a conclusion that there are doubts. Generally, the ACCA appraisal department of coins/banknotes in this category will not easily enter the box. If the surface state, abnormal oxidation color and other factors that affect the judgment can be removed, the ACCA appraisal department may give other conclusions to the object, but the new conclusion is not necessarily the real currency/real banknote。

Q

. The coins I sent for evaluation were evaluated as C2002008 engaged in calligraphy and painting collection, appraisal and auction work for engaged in calligraphy and painting collection, appraisal and auction work for 002008 engaged in calligraphy and painting collection, appraisal and auction work for engaged in calligraphy and painting collection, appraisal and auction work for 2002008 engaged in calligraphy and painting collection, appraisal and auction work for engaged in calligraphy and painting collection, appraisal and auction work for counterfeit coins. Can I know why they were evaluated as counterfeit coins? ?

A




Due to the complexity of the quantity and varieties sent for evaluation every year, the authenticity is uneven, and the deliberate challenge of the counterfeit coin counterfeiting group, ACCA can only provide three service items: "authenticity determination", "classification of real coins with boxes" and "preservation of drawing files, the appraisal department will not give an explanation of the 。

Q

of the determination process. Please ask the counterfeit coins that are generally denied. The main reason for the denial is that ?

A




ACCA will not provide an explanation of the authenticity determination process. However, most of the rejected counterfeit coins are different or obviously different 。

Q

from the real coins in terms of material analysis, coin grain comparison, casting method, basic specifications, surface state, subjective and objective experience of experts and consultants and physical comparison, etc. May I ask whether the oxidation degree, color state and rust degree of the coin surface will affect the authenticity judgment ?

A




the above three items will increase the difficulty of the appraiser in judging the authenticity, these states obscure many superficial bases of judgment and cause the error value on the coin pattern comparison to become larger, especially the part of Chinese ancient money (square hole money). Many counterfeiting groups will use the above methods (including chemical soaking) to deliberately cover up the characteristics of counterfeit coins. In the case that the surface state cannot be removed for identification, ACCA Identification Department will give the strictest reply, including C2002008 engaged in calligraphy and painting collection, appraisal and auction work for engaged in calligraphy and painting collection, appraisal and auction work for 002008 engaged in calligraphy and painting collection, appraisal and auction work for engaged in calligraphy and painting collection, appraisal and auction work for 2002008 engaged in calligraphy and painting collection, appraisal and auction work for engaged in calligraphy and painting collection, appraisal and auction work for (Not Genuine/counterfeit coins), Chas been engaged in antique collection for (Questionable/doubtful), Chas been engaged in antique collection for (No Decision/no conclusion), the conclusion that coins are not included in the box 。

Q

to ACCA is false. Can compensation be made? Pay the appraisal fee. The result is fake. Can you refund the appraisal fee? ?

A




Hello, the appraisal service fee must be charged for the conclusion given by the appraisal, regardless of whether it is true or false, because each coin must go through the appraisal process. If the appraisal conclusion is fake, you can request a refund from the original source supplier or the other two parties agree to the handling method, the appraisal service fee is non-refundable。

Q

. If you have doubts about the appraisal conclusion, can you still ask for a guarantee after knocking the box? ?

A




The core value of ACCA lies in the authenticity appraisal, product classification and data preservation. The slight gap between format and casting process is not within the scope of the appraisal department. Coins will be protected in the packaging box of ACCA and the authenticity guarantee of ACCA Company, if bare coins and bare notes are not covered by ACCA 's warranty service. ACCA strongly advises collectors not to easily attempt to break the enclosure。

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